Contact Us

Got a question? A great idea? A complaint about your delivery? We're real people and we actually read our emails.

We aim to respond within 1–2 business days.  

For questions about your order, tracking, or delivery — include your order number and we'll get back to you fast.

Become a stockist!

Interested in stocking Posca Hydrate in your café, gym, retailer, or venue? We'd love to hear from you.

Sign up

Frequently Asked Questions

Quick answers before you email
Where does Posca ship to?

At the moment we ship Australia-wide.
International ordering is in the works...

Full details on our policy page
Can I return a product?

Yes, for unopened merch within 14 days. Drinks are excluded due to health regulations. See our full returns policy.
How do I track my order?

You'll receive a tracking link by email when
your order is dispatched.
Do you offer trade accounts?

Yes! hit the big orange button above or head to our Become a stockist page.